2/12/2023 0 Comments Zoom info sign upReplacing their previous messy, complicated system with Thought Industries helped ZoomInfo progress through the Thought Industries Maturity Model from stage 2 to stage 4, owing to personalized learning, tight integrations, and vastly improved insights into learning analytics – all thanks to the Thought Industries customer learning platform. With the help of a Business Intelligence resource, they were able to create foundational customer success metrics around product adoption, completion rates and increasing the number of trained accounts. trade off in my privacy so I would not sign up for this service. In 2019, ZoomInfo adopted the Thought Industries Customer Learning Cloud, a platform that was purpose-built from the ground up for customer education. Zoominfo has shifted its emphasis from sales to marketing, so the biggest cost element. This wasn’t the right approach for a rapidly growing business, and ZoomInfo looked for a more customer-focused solution. Customers had to be onboarded, receive a single training session, and have their completion marked on an Excel spreadsheet. Astro Sign Gallery corporate office is located in 2 Jalan Tpp 5/1, Puchong, Selangor, 047100, Malaysia and has 2 employees. ZoomInfo initially started out on Litmos, an LMS built specifically for employee needs, with customer education as an afterthought. The company recently went public, and made a number of strategic acquisitions, growing to 3,000 employees. The business has experienced tremendous growth over the past six years, moving from 2,000 to 30,000 customers, with more than 300,000 end users across these accounts. ZoomInfo supports revenue teams with their Go To Market (GTM) strategies, delivering detailed information about prospects and partners, and helping Sales, Recruitment and Operations companies to engage with them. The Enterprise SaaS company has used the Thought Industries Customer Learning Cloud to focus on its ‘North Star’ – proving the connection between educated customers, product usage and renewals.
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